2 West End Penygroes Caernarfon LL546NR

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2 West End Penygroes Caernarfon LL546NR

Mon-Fri: 17:00–20:00 Sat-Sun: 09:00-20:00
07545885496

Privacy Policy

(Effective as of 20/05/2018) 

PRIVACY NOTICE

This is the privacy notice of Cyfrifiaduron Whitten Computers and https://www.whittens-computers.co.uk. In this document, “we”, “our”, or “us” refer to Cyfrifiaduron Whitten Computers.

Our registered office is at 2, West End, Penygroes, Caernarfon, Gwynedd, LL546NR.

Protecting your private information is our priority. This Statement of Privacy applies to https://www.whittens-computers.co.uk  and Cyfrifiaduron Whitten Computers and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cyfrifiaduron Whitten Computers including https://www.whittens-computers.co.uk  

The Cyfrifiaduron Whitten Computers websites is a site that provides affordable computer hardware, software, repairs & computer repair call out services. By using the Cyfrifiaduron Whitten Computers website, you consent to the data practices described in this statement.

We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the https://www.whittens-computers.co.uk website, will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below and our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This is a notice to inform you of the Cyfrifiaduron Whitten Computers policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

  1. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
  2. Cyfrifiaduron Whitten Computers takes seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  3. Cyfrifiaduron Whitten Computers undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  4. Our policy complies with the US, & English law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
  5. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. 
  6. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

COLLECTION OF YOUR PERSONAL INFORMATION

Cyfrifiaduron Whitten Computers may collect personally identifiable information, when you sign up on our membership site as a member on www.whittens-computers.co.uk. We collect information such as your:

  1. Name
  2. Address
  3. E-mail Address
  4. Phone Number

If you purchase Cyfrifiaduron Whitten Computers’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

www.whittens-computers.co.uk may also collect anonymous demographic information, which is not unique to you, such as your:

– Gender

We may gather additional personal or non-personal information in the future.

Cyfrifiaduron Whitten Computers encourages you to review the privacy statements of websites you choose to link to from Cyfrifiaduron Whitten Computers so that you can understand how those websites collect, use and share your information. Cyfrifiaduron Whitten Computers is not responsible for the privacy statements or other content on websites outside of the Cyfrifiaduron Whitten Computers website.

WHAT INFORMATION WE COLLECT AND WHY? 

We may collect information about you directly from you, as well as automatically through your use of our Site or Services.  We also may collect information about you as an individual through our customers’ use of the AdBeacon technology.

  • Information We Collect Directly From You. Certain areas and features of our Site and Services require registration. To register you must provide your First name, Last name, email address and password. We may collect information directly from you as a data subject through our AdBeacon Technology or third party integrators. This information may include images that Cyfrifiaduron Whitten Computers converts into computer code and non-personally identifiable data based upon biometric information including facial detection , glance detection, ethnicity, age, gender, expression, presence movement, eye tracker, pupil dilation, emotional response, distance detection, geolocation (based on the location of the specific AdBeacon Technology), engagement time, hair style, clothes, accessories, body tracking, body temperature, weather conditions, body type, time, and crowd measurement.
  • We at Cyfrifiaduron Whitten Computers will not use facial detection to link image identification captured by AdBeacon Technology to identifying information not collected by the AdBeacon Technology.  It is also important for individuals to understand that images captured by AdBeacon Technology are anonymized as they are processed by algorithms, not stored and rapidly converted into demographic data and the original image in which a person may be seen is discarded.
  • Information We Collect Automatically. As a visitor to admobilize.com or as a customer using AdRemote or AdDashboard,  
  • We may automatically collect the following information about your use of our Site via Google Analytics including the length of time you visit our Site and your movement through our Site.  
  • We also may collect the following information about your use of AdRemote: mobile device ID; location and language information; device name and model; operating system type, name, and version; your activities within AdRemote; and the length of time that you are logged into AdRemote.  

Unlike information we receive through a customer’s use of AdBeacon technology, we may combine this information above with other information that we have collected about you, including, where applicable, your user name, customer/employer name, your full name and password.

IP ADDRESSES

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

EMAIL POLICIES

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about.

We will maintain the information you send via e-mail in accordance with applicable federal law.

WHAT IS FACIAL DETECTION AND HOW IT’S DIFFERENT FROM FACIAL RECOGNITION?

Face detection verifies that a human face exists in a video or still image. This IS what we do.

Face recognition matches a face seen on a video or still image with a list of known faces.

This is NOT what we do.

The following policies apply to our solutions:

WE DO NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

Cyfrifiaduron Whitten Computers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Cyfrifiaduron Whitten Computers may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cyfrifiaduron Whitten Computers, and they are required to maintain the confidentiality of your information.

Cyfrifiaduron Whitten Computers will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cyfrifiaduron Whitten Computers or the site; (b) protect and defend the rights or property of Cyfrifiaduron Whitten Computers; and, (c) act under exigent circumstances to protect the personal safety of users of Cyfrifiaduron Whitten Computers, or the public.

THE BASES ON WHICH WE PROCESS INFORMATION ABOUT YOU

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law Cyfrifiaduron Whitten Computers shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

CAN-SPAM COMPLIANCE

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

BIOMETRIC DATA UNDER EU GDPR COMPLIANCE

Here at Cyfrifiaduron Whitten Computers we respect and value the right to privacy. We are also consumers and know that it is our responsibility to build a company that protects consumer privacy. All of our products and services are designed to protect privacy and personal data of consumers.

Cyfrifiaduron Whitten Computers is considered a “data processor” under the guidelines of the GDPR. Our customers are primarily considered to be “data controllers”, and are responsible for meeting additional privacy or consent gathering requirements for their individual use case.

With respect to “Biometrics”, the GDPR defines biometric data as, “personal data resulting from specific technical processing relating to the physical, physiological or behavioural characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic (fingerprint) data.”

Paragraph 1 of Article 9 of GDPR highlights that biometric data is to be considered a special category of personal data that it is prohibited from being used for the purposes of an individual’s Identification.

Cyfrifiaduron Whitten Computers solutions use facial detection as opposed as facial recognition. Our solutions are built with the concept of privacy since inception. We do not use facial detection to identify any individual. The data captured by our facial detection technology is completely anonymous.

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you create an account on the Cyfrifiaduron Whitten Computers website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  1. verify your identity for security purposes
  2. sell products to you
  3. provide you with our services
  4. provide you with suggestions and advice on products, services and how to obtain the most from using our website

Cyfrifiaduron Whitten Computers processes this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

Cyfrifiaduron Whitten Computers shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

INFORMATION WE PROCESS WITH YOUR CONSENT

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Cyfrifiaduron Whitten Computers may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

Cyfrifiaduron Whitten Computers continues to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us [sales@whittens-computers.co.uk]. However, if you do so, you may not be able to use our website or our services further.

INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS

Cyfrifiaduron Whitten Computers may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our [organizational or business]
  • responding to unsolicited communication from you to which we believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage [organizational or business] risk
  • protecting your interests where we believe we have a duty to do so

INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION UNDER GDPR COMPLIANCE 

Cyfrifiaduron Whitten Computers is subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

This may include your personal information.

Specific uses of information you provide to us

INFORMATION PROVIDED ON THE UNDERSTANDING THAT IT WILL BE SHARED WITH A THIRD PARTY

Cyfrifiaduron Whitten Computers website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

  • posting a message our forum
  • tagging an image
  • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

WE DO NOT SPECIFICALLY USE THIS INFORMATION EXCEPT TO ALLOW IT TO BE DISPLAYED OR SHARED.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. Cyfrifiaduron Whitten Computers and its website accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [sales@whittens-computers.co.uk]. 

HOW WE SHARE INFORMATION

We may share your information, including personal information, as follows:

  1. Affiliates. We may disclose the information we collect to our affiliates or subsidiaries; however, if we do so, their use and disclosure of such information will be subject to this Policy.
  2. Service Providers. We may disclose the information we collect to third party vendors, service providers, contractors or agents who perform functions on our behalf.
  3. Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected to the other company.
  4. In Response to Legal Process. We also may disclose the information we collect from in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  5. To Protect Us and Others. We also may disclose the information we collect where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which Cyfrifiaduron Whitten Computers is involved.
  6. Aggregate and De-Identified Information. We may share aggregate or de-identified information collected through the AdBeacon technology about images captured and associated data with our customers for marketing, advertising, research or similar purposes.

COMPLAINTS REGARDING CONTENT ON OUR WEBSITE

Our website is a publishing medium. Anyone may register and then publish information about himself, herself or some other person.

Cyfrifiaduron Whitten Computers do not moderate or control what is posted.

OR

Cyfrifiaduron Whitten Computers attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

INFORMATION RELATING TO YOUR METHOD OF PAYMENT

First option:

Cyfrifiaduron Whitten Computers store information about your debit or credit card or other means of payment when you first provide it to us

Cyfrifiaduron Whitten Computers store this payment information [at your request] in order to make repeat purchasing of goods and services easier next time you visit our website.

[We also store it to help us prevent fraud.]

Cyfrifiaduron Whitten Computers takes the following measures to protect your payment information:

  1. We keep your payment information encrypted on our servers.
  2. We do not keep all your payment information so as:
  3. to prevent the possibility of our duplicating a transaction without a new instruction from you;
  4. to prevent any other third party from carrying out a transaction without your consent
  5. Access to your payment information is restricted to authorized staff only.
  6. If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.
  7. [Other…]
  8. We automatically delete your payment information [after 21 days OR when a credit or debit card expires].

Second option:

Cyfrifiaduron Whitten Computers is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of [World Pay / Sage Pay / PayPal / Moneybookers / Stripe] or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

INFORMATION ABOUT YOUR DIRECT DEBIT

When you agree to set up a direct debit arrangement, the information you give to us is passed to our own bank [name of bank] for processing according to our instructions. We [do / do not] keep a copy.

[Cyfrifiaduron Whitten Computers keeps this information only for the duration of the direct debit arrangement.]

Cyfrifiaduron Whitten Computers is registered under the direct debit guarantee scheme. This provides for the customer’s bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved originators of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.

OPT-OUT & UNSUBSCRIBE

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Cyfrifiaduron Whitten Computers by contacting us here:

Web page: www.whittens-computers.co.uk 

Email: sales@whittens-computers.co.uk 

SENDING A MESSAGE TO OUR SUPPORT TEAM

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

Cyfrifiaduron Whitten Computers records your request and our reply in order to increase the efficiency of our [business / organization].

Cyfrifiaduron Whitten Computers do not keep any personally identifiable information associated with your message, such as your name or email address.

OR

Cyfrifiaduron Whitten Computers keeps personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

STORAGE

Our system does not store any content that could potentially identify an individual. We have built our platform to aggregate and analyze data collected in real-time, without any biometric being saved. Cyfrifiaduron Whitten Computers provides this service to its customers and partners in countries across the

world.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

APPLICATION

Data collected and analyzed is being used for a variety of applications such as audience measurement and aggregated insights.

COMPLAINING

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

Cyfrifiaduron Whitten Computers may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

ANONYMITY

We collect and analyze anonymous data. We cannot, and do not personally identify individuals, at any time, period.

EDUCATION

Cyfrifiaduron Whitten Computers invests resources into the education of all customers and partners that use Cyfrifiaduron Whitten Computers products and services. We provide best practices and installation guidance based on our core set of beliefs regarding consumer privacy protection and effective use of our technology.

ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

RESTRICTED ACCESS

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

AFFILIATE AND BUSINESS PARTNER INFORMATION

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognize visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.

The Information Is Not Used For Any Other Purpose.

Cyfrifiaduron Whitten Computers undertakes to preserve the confidentiality of the information and of the terms of our relationship. 

Cyfrifiaduron Whitten Computers expects any affiliate or partner to agree to reciprocate this policy.

COOKIES POLICY UNDER GDPR COMPLIANCE

The Cyfrifiaduron Whitten Computers website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • To track how you use our website
  • To record whether you have seen specific messages we display on our website
  • To keep you signed in our site
  • To record your answers to surveys and questionnaires on our site while you complete them
  • To record the conversation thread during a live chat with our support team

WHY WE USE COOKIES ON OUR WEBSITE

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. 

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Cyfrifiaduron Whitten Computers use cookies in the following ways:

  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team

[We provide more information about the cookies we use in our cookie policy].

PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Information about your computer hardware and software may be automatically collected by Cyfrifiaduron Whitten Computers. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cyfrifiaduron Whitten Computers website.

Requests by your web browser to our servers for web pages and other content on our website are recorded.

Cyfrifiaduron Whitten Computers record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

Cyfrifiaduron Whitten Computers uses this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

OUR USE OF RE-MARKETING

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

Cyfrifiaduron Whitten Computers may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

DISCLOSURE AND SHARING OF YOUR INFORMATION

Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

USE OF YOUR PERSONAL INFORMATION

Cyfrifiaduron Whitten Computers collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Cyfrifiaduron Whitten Computers may also use your personally identifiable information to inform you of other products or services available from Cyfrifiaduron Whitten Computers and its affiliates. Cyfrifiaduron Whitten Computers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

No such information is personally identifiable to you.

How We Use Your Information

Cyfrifiaduron Whitten Computers uses your information in order to:

  1. To help us identify you and any purchaser account you hold with us;
  2. To inform you about services and/or events which we feel may interest you where you have assented to be contacted for such purposes;
  3. To enable us to evaluate, improve and develop our website and its services;
  4. To inform you about changes to our website and services;
  5. To customize your experience;
  6. To troubleshoot problems and resolve disputes; and
  7. To discover and defend ourselves against error, fraud and other reprehensible activities

THIRD PARTY ADVERTISING ON OUR WEBSITE

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalize the content of, and to measure the performance of their adverts.

Cyfrifiaduron Whitten Computers does not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

OUR USE OF TRACKING MECHANISMS

We and our third party service providers use tracking mechanisms to track information about use of our Site or Services. We may combine this information with other information we collect from you on our Site (and our third party service providers may do so on our behalf).

Currently, our website does not recognize browser “do-not-track” requests.

THIRD PARTY ANALYTICS

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use tracking technologies to perform their services.

CREDIT REFERENCE UNDER GDPR COMPLIANCE

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

DATA MAY BE PROCESSED OUTSIDE THE EUROPEAN UNION

Our websites and emails are hosted in the UK.

We have a data protection regime in place to oversee the effective and secure processing of your personal data.

Your data is stored electronically on our cloud encrypted server; our server is based in the UK. For the purpose of IT hosting and maintenance, your personal data may be transferred to servers within the European Union.

Paper-based records are kept in locked cabinets in secure office premises. All client files/data are backed up to ensure maximum security of confidential information is maintained.

Cyfrifiaduron Whitten Computers may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the US law or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the UK.

Cyfrifiaduron Whitten Computers use the following safeguards with respect to data transferred outside the European Union:

  1. The processor is within the same corporate group as our business or organization and abides by the same binding corporate rules regarding data processing.
  1. the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union [, specifically that in the country of …]
  1. Cyfrifiaduron Whitten Computers comply with a code of conduct approved by a supervisory authority in the European Union [, specifically that in the country of …]
  1. Cyfrifiaduron Whitten Computers are certified under an approved certification mechanism as provided for in the GDPR
  1. both our organization and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information

ACCESS TO YOUR OWN INFORMATION

Access to your personal information

  1. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
  1. To obtain a copy of any information that is not provided on our website you may send us a request at [sales@whittens-computers.co.uk].
  1. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

As a customer, you may access AdBeacon Technology information through AdDashboard and/or AdRemote. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site or AdRemote for a period of time.

REMOVAL OF YOUR INFORMATION

If you wish us to remove personally identifiable information from our website, you may contact us at [sales@whittens-computers.co.uk].

This may limit the service we can provide to you.

VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

USE OF SITE BY CHILDREN

Cyfrifiaduron Whitten Computers does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

  1. Cyfrifiaduron Whitten Computers does not sell products or provide services for purchase by children, nor do we market to children.
  1. If you are under 18, you may use our website only with consent from a parent or guardian
  1. Certain areas of our website are designed for use by children over [13] years of age. These areas include [description or name or areas designed for children]. 
  1. Cyfrifiaduron Whitten Computers collects data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.
  1. Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

ENCRYPTION OF DATA SENT BETWEEN US

Cyfrifiaduron Whitten Computers website use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

HOW YOU CAN COMPLAIN

  1. If you are not happy with our privacy policy or if any complaints then you have should tell us by email. Our address is [sales@whittens-computers.co.uk].
  1. [You can find further information about our complaint handling procedure at webpage URL]
  2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. 
  1. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. 

RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, Cyfrifiaduron Whitten Computers keep your personal information only for as long as required by us:

  1. To provide you with the services you have requested;
  1. To comply with other law, including for the period demanded by our tax authorities;
  1. To support a claim or defense in court.

DISCLAIMER AND LIMITATION OF LIABILITY

Cyfrifiaduron Whitten Computers makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

ALL THE MATERIALS ON THIS SITE ARE PROVIDED ‘AS IS’ WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL OR ITS AGENTS OR ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

SECURITY OF YOUR PERSONAL INFORMATION

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information are never transmitted via email.

Cyfrifiaduron Whitten Computers may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

We secure your personal information from unauthorized access, use, or disclosure. Cyfrifiaduron Whitten Computers uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Cyfrifiaduron Whitten Computers has deployed reasonable security protocols that protect our products and services from being hacked or tampered with by 3rd parties. We encrypt our connections with some of the same technology used by banks to protect our information.

COMPLIANCE WITH THE LAW

Our privacy policy has been compiled so as to comply with the North Wales law and every country or legal jurisdiction in which we aim to do business including the European Union Regions under the GDPR Compliance. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

This Policy is current as of the Effective Date set forth above. However, Cyfrifiaduron Whitten Computers may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.