Your information
Privacy notice
Last updated: 23 August 2026
This notice explains how Cyfrifiaduron WHITTEN Computers uses personal information when you visit this website, contact us or ask us to provide a service.
Who is responsible for your information?
Cyfrifiaduron WHITTEN Computers is the data controller for the personal information described in this notice.
Cyfrifiaduron WHITTEN Computers5 Gwel Y Foel, Dinas
Caernarfon, Gwynedd, LL54 7YQ
Email: [email protected]
Telephone: 0330 055 3217
Information we collect
- Your name, email address and telephone number.
- The service you are interested in and the contents of your enquiry.
- Information needed to provide, manage and support services you ask us to supply.
- Limited technical and security information, such as IP address and anti-spam verification data, when you use the enquiry form.
- Communications and records relating to quotations, work, payments or support.
Why we use it and our lawful bases
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and preparing quotations | Taking steps at your request before entering a contract, and our legitimate interest in responding to potential customers. |
| Providing and supporting purchased services | Performance of a contract. |
| Keeping financial, tax and business records | Compliance with legal obligations. |
| Protecting the website and preventing spam, fraud or misuse | Our legitimate interests in keeping our services secure. |
| Establishing or defending legal claims | Our legitimate interests and, where applicable, legal obligations. |
We do not use contact-form details to send unrelated marketing unless we have a separate lawful basis and have provided any required choice.
Who receives your information?
We may use trusted providers that support our website, email, hosting, communications, accounting and IT services. The protected enquiry form uses Cloudflare Turnstile to detect automated abuse. We disclose information to public authorities or professional advisers where required by law or necessary to protect legal rights. We do not sell personal information.
International transfers
Some technology providers may process information outside the UK. Where UK data-protection law requires safeguards, we expect the relevant provider to use an approved transfer mechanism, such as UK adequacy regulations or contractual safeguards.
How long we keep information
General enquiries that do not lead to work are normally kept for up to 24 months after the last contact. Customer, contractual, accounting and tax records may be retained for longer where needed to provide support, handle legal claims or meet statutory requirements. Security records are kept only for as long as reasonably necessary.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your information; restrict or object to its use; and receive certain information in a portable format. Where processing relies on consent, you may withdraw it at any time. These rights are not absolute.
To exercise a right, email [email protected]. We may need to confirm your identity.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator.
Security
We use appropriate technical and organisational safeguards designed to protect personal information. No internet service can guarantee absolute security.
Changes to this notice
We may update this notice when our services, providers or legal obligations change. The date above shows when it was last revised.